Application support
- Incident assessment
- Runbooks
- RCA support
- On-call
Radu Circei / Application & DevOps Support
Application / DevOps support engineer with QA, L2, and L3 experience across enterprise platforms, AKS, APIs, and integrations. I build AI support automation, operate my own infrastructure platform, and deliver client websites.
SLA-driven L3 support for an enterprise Digital Asset Management platform across Azure/AKS and on-premises environments. I investigate production incidents across the application, infrastructure, data, and integrations, then coordinate evidence-backed resolutions with customers, engineering teams, and vendors. I also co-develop support playbooks and AI automation with Atlassian Rovo.
L2 service desk support for the North America team. I handled incidents and requests, led security investigations, built two Microsoft Teams AI assistants, and improved support workflows while participating in the on-call rotation.
Tested gameplay and content updates for Star Wars: The Old Republic across regular release cycles, including multiplayer systems and unusual player scenarios. Reported reproducible defects, verified fixes, and automated repetitive test preparation.
Infrastructure I operate, support workflows I improve, and products I build for people. Open any project for the implementation and evidence behind it.
A five-node personal infrastructure platform for public sites, private services, data pipelines, media, and radio, operated through Ansible and a custom control panel.
AI support automation across Microsoft Teams and Atlassian Rovo: agent design, knowledge workflows, structured evaluations, and regression testing.
Web development
A complete WordPress-to-Astro migration for a sailing-holiday business: 30+ pages, editable trips, first-party enquiries, and a live client-owned site.
A video portfolio where new work is organized on YouTube and appears in clear long-form, short-form, and assistant-editor galleries.
An ongoing Squarespace replacement for international performances and community projects, with an editable QA site ahead of production migration.
A personal product with three distinct experiences: technical projects, client web work, and a photography archive, built and operated on my own stack.
A self-hosted data platform that collects and preserves news, property, technology, and civic records as searchable history instead of disposable scraper output.
vot-parlament.ro and ce face primăria? make Romanian parliamentary votes and local-government records searchable, with links back to official sources.
A radio ground station that tracks aircraft over Cluj, shows a live weather overlay, and captures images of Earth from weather satellites.
A self-hosted music, film, and TV platform. Liked YouTube music syncs in order to my phone for offline playback; monitoring, backups, and a separately released downloader keep it running.
Restructured a quiz platform into separate Angular, NestJS, and infrastructure repos with a repeatable QA release path.
A Chromium extension that interrupts high-attention feeds with scroll locking, a timed overlay, and site-specific feedback.
Small Tresor services watch selected sources and events, filter and deduplicate changes, then send useful alerts through Discord.
Compared four spam classifiers on the UCI Spambase dataset using precision, recall, F1, ROC AUC, and confusion matrices.
Studied Informatics & Economics at FSEGA through 2024. I did not complete a diploma.
STACKIT University / Schwarz Digits.
Got a platform or project in mind?
Based in Romania, working remotely, and happy to talk about platform, DevOps, and infrastructure work anywhere. I am currently employed, but always up for a good conversation about a full-time role or a focused contract.